Emergency Plumber in Ealing W5

If you smell gas, turn off the gas supply at the meter if it is safe to reach, open windows and doors, and do not use electrical switches, naked flames or mobile phones inside the property. Leave the building and call the National Gas Emergency Service immediately on 0800 111 999. Once the property has been made safe, call The Bearded Property Co on 020 8050 9389 so a Gas Safe registered engineer can investigate and carry out the repair.

Our standard hours are Monday to Saturday, 7am to 7pm. Most emergency callouts in Ealing and West London are attended within these hours, often the same day. For an emergency outside these hours, call 020 8050 9389 and we will do everything we can to help, including advice on immediate safety steps until an engineer can attend.

Because we are based on Uxbridge Road in Ealing W5, most callouts across Ealing, Acton, Hanwell and West Ealing can be reached the same day. Response time depends on how many engineers are already on jobs, so calling as early as possible gives the best chance of a same day visit.

A burst or leaking pipe, a total loss of heating or hot water, a blocked toilet that cannot be used, water coming through a ceiling or light fitting, and any suspected gas leak all count as emergencies. A dripping tap or a slow running drain is inconvenient but not usually urgent, and can normally be booked in as a standard appointment.

We assess the urgency of every call over the phone and confirm a written quote before any repair work begins, including emergency callouts. There is no hidden add on once an engineer is on site, the scope agreed on the phone or on arrival is what gets carried out.

Turn off the water at the main stopcock, usually found under the kitchen sink or near where the supply enters the property. Turn off any electrics near the leak at the consumer unit if water is close to sockets or light fittings, and use towels or buckets to limit damage. Call 020 8050 9389 and we will talk you through further steps while an engineer is on the way.

Yes. A total loss of heating in a licensed HMO is treated as a priority callout because landlords have a legal duty under the Housing Health and Safety Rating System to act on hazards affecting tenant welfare. We aim to attend HMO heating failures quickly and can liaise directly with a managing agent or landlord on documentation for licensing purposes.

Many Victorian and Edwardian properties across Ealing have external or poorly insulated pipe runs, often in solid wall extensions or outbuildings, that were never designed for modern insulation standards. During a cold snap these runs can freeze and split. Ageing stopcocks that have not been turned in years can also seize or fail to fully shut off the supply during an emergency, which is worth checking before winter.

Yes. We provide emergency plumbing and heating cover for commercial premises, managing agents and portfolio landlords across Ealing and West London, alongside residential callouts. Out of hours access can be arranged with agents and landlords in advance to avoid disrupting tenants or business hours.

The written quote sets out the diagnosis, the repair required, and the programme if further work is needed beyond the immediate emergency fix. Nothing further is carried out until this has been agreed, so there are no surprise additions once the initial emergency has been made safe.